FAQs
Frequently Asked Questions.
- Can I request samples before placing a bulk order?
Yes, we provide samples for most of our products. Sample charges and shipping costs may apply.
- How long does it take to deliver the products?
Delivery times depend on the product type, quantity, and destination. We ensure timely shipping and provide updates throughout the process.
- What payment methods do you accept?
We accept multiple payment methods, including bank transfers and other secure payment options. Details will be shared during order confirmation.
- How do you ensure product quality?
Each product undergoes strict quality control checks to ensure it meets our high standards of craftsmanship and durability.
- Are your products eco-friendly?
Yes, we prioritize sustainability and use eco-friendly materials wherever possible in our handcrafted products.
- What is the minimum order quantity (MOQ)?
Our MOQ varies depending on the product type. Please contact us for specific details regarding your inquiry.
- How can I place an order or inquiry?
You can place an inquiry through our website by filling out the contact form or reaching us via email or phone.
- Do you ship internationally?
Yes, we ship our products worldwide with secure packaging and timely delivery.
- Can I customize the products?
Yes, we offer customization services to meet your specific requirements, ensuring unique and personalized handcrafted creations.
- What products does Elegance Impex offer?
We specialize in handcrafted products, including Horn Products, Bone Inlay Products, Wooden Products, Resin Products, MOP Products, and Metal Products.